3 Big Mistakes to Avoid When Choosing a Shipping Company

Finding a reliable shipping company who will come through for you can seem like finding a needle in a haystack sometimes. This doesn’t mean we aren’t out there; it might mean you’re making some key mistakes in your search. If you’re always going for low rates that are too good to be true, for instance, you may be biting on companies that won’t always come through for you. There’s a difference between an accountable and reliable shipping company offering reasonable rates and a rate shopper who’s promising you the moon.

Here are some shipping mistakes to avoid in order to improve your search for a reliable shipping company.

Believing Unrealistic Rates

A shipping company can’t realistically ship a car from one end of the country to the other for under $500. They’d be losing $500 themselves. Anyone who promises you something that’s way out of line with other offers might be trying to take you for a ride. Shipping rates are generally very similar across the board, but better companies will give you better service, accurate tracking, people to talk to, and will be more accountable every step of the way.

Making a Non-Refundable Deposit

A company that ends up not coming through can walk away with that deposit even if they haven’t provided a service. You can go after them legally, but they know what they’re doing with this kind of practice. They’ll charge something that it’s more expensive to go after than to leave alone, and they’re likely doing it across multiple customers. That leaves you in the lurch without the service you expected, and with a deposit you can’t get back.

Not Checking Reviews

Online reviews and responses are crucial. From specialized shipping companies to large shipping companies, there will always be reviews. Look for the aggregate to see how customers rate than on average, but don’t just stop there. Check out the company’s social media. How are they interacting with customers? Are they using their social media to answer questions and address concerns? That’s a company that’s more likely to be accountable.

These are just a few shipping mistakes to avoid. Hopefully, you can already see where making a few different choices will lead you to better shipping solutions. Performance Plus Global is an experienced shipping company that’s handled unique cargo, and a contract logistics service that’s managed supply lines for businesses. We can help you with your needs, at a high standard and with accountability.